Connection French
In Business Since 2007
(210) 349-8301
About Connection French
EATING PLACE
Reviews
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Dissatisfied Customer
Posted bydc1234on 12/4/2009
Completely unsatisfied with this wedding coordinator. From the beginning, she stated at our initial meeting that she only does one wedding a weekend � unfortunately, she booked another wedding on the Saturday of my wedding. Be aware, that as a result, you may not get her full time attention. You might get her assistant. She did not tell me that she was not going to be at my wedding until I finally asked her face to face in a meeting five months prior to my wedding, when I started getting suspicious. Her excuse was that a bride had booked her for another day, and then something came up with that wedding date so that bride had to switch to my wedding day, and that she was going to run her wedding instead, even though I had booked and secured her services 10 months prior for that date. I asked her how long she had known that this bride had switched her date and she never would answer me. It was said that it was best for her business to take the other wedding and to have her assistant run my wedding. There were various mistakes made concerning my wedding leading up to the day. Several times they sent out vendor quotes that were inaccurate. For instance, her company sent me a vendor quote for 220 chairs, but only 200 cushions to go on the chairs. These things should have been checked and caught before being sent out to the vendors and me. The week prior to my wedding, my vendors had still not received a timeline from her and were contacting ME on Monday, Tuesday, and Wednesday to see what was going on and letting me know they had not received anything from her. It was not until Wednesday afternoon that the e mail was sent out to the vendors of my timeline. She also called my mother, my fiancé, and me on the day of the wedding asking us questions pertaining to our wedding! All of these questions should have been solved before my wedding day. After the wedding was over, I contacted her about several things that didn�t run smoothly at the reception, and she proceeded to blame me, my parents, and EVEN named specific guests of mine. At the reception, she was busily talking on her cell phone or texting (many of my guests pointed this out!) Many of the mishaps at my wedding could have been solved without any guests noticing if she had been paying 100% attention as we expected her to. I would highly recommend going with any other wedding planner in San Antonio if you are planning a wedding. She wants total control and then drops the ball.
Hassle Free Wedding Day
Posted bykmc816on 11/2/2009
Being a busy medical student living in Kansas and trying to plan a Nebraska wedding, I needed the help of an amazing team to ensure my wedding day went off without a hitch. Tracy and her team went above and beyond to give my husband and I the wedding we've always dreamed of. It's been more than a year now since our wedding day and we still hear from our friends and relaives-near and far- how lovely our wedding was and how much our guests enjoyed themselves. What a great compliment to receive! Not only were Tracy's services worth every penny to me as a bride, but also to our parents and our wedding party. Everyone was able to sit back, relax and enjoy the entire wedding weekend. As a bride, no matter how prepared you think you are something always comes up. Regardless of how big or small the problem may be, Tracy and her team handle all situations with professionalism. For example, someone whom was not a guest was trying to deface our wedding signature photo mat at the reception. My husband brought it to Tracy's attention and the matter was taken care of right away. I would have never even known about it had my husband not told me days later. I was thankful the matter was not brought to my attention during the reception, I was much too busy having a good time. Tracy and her team are marvelous at working with vendors of all kinds, even vendors they may not be familiar with. In our case, all of our vendors were from my home town in Nebraska- none of which Tracy had worked with before. None the less, everything went smoothly and she coordinated services with them like she had been working with them for years. Tracy and her team have excellent communication skills and can get a bride what she wants- no matter how big or small the task. Overall, Tracy and her team gave us a wedding day to cherish forever. Choosing her wedding coordination services was the best decision I made as a bride, other than choosing to marry my husband of course. She is worth every penny and was by far the best wedding day investment I could have made.
Pick and choose carefully
Posted bymi8894on 10/21/2009
PROS: The team was great keeping me on schedule leading up to the wedding, and, on the day of the wedding itself, they were fabulous keeping everyone moving and organized. They have great cake service (the cake was fabulous), and I heard from another bride that her make-up artist is really good, but I did not use this service. CONS: Not keeping me in budget. What's not so great are Tracy's continued attempts to sell and charge for her captive vendor services during the planning process. It got really high-pressure with her asking me to use her framing services, borrow her jewelry, set up for the reception favors stations, use her calligraphy services, rentals etc. I learned the hard way that she does not have your best financial interest in mind; she's about making you spend the most $$ possible. So, even if you're pressed for time, don't just use her vendors - shop around because she won't do that for you. I paid 2x what I would have by using her rental, invitation service and photographer. Also, she is not very good at getting creative - the planning ideas will have to come from you, but she is practical and has connections to find the vendors that you need. Just be prepared to pay for it! WARNING: On the Photographer, like the other reviewer here, the photographer's final work was NOTHING like the examples of photos and albums that I'd been shown before signing the contract and paying the deposit. Also, I ordered the leather albums, and when I picked them up, I was told that I had to glue each and every picture into the pages of the albums. After paying 1000's of $$ for their service, they can't even do that??? It was really unprofessional, and they don't take responsibility for their own vendor.
Very Helpful
Posted by11222008on 10/8/2009
Tracy and her team were very helpful. I don't know how people can plan their own wedding without pulling their hair out! They were very patient with us cause Donald and I kept changing the venue. In the end we chose Texas Old Town, which I loved. They made things happen and it turned out great! The vendors they use were great and we were happy with everything they provided us with. All and all they did a great job and our wedding was wonderful!! I would highly recommend Tracy and her team!!
Wonderful attention to detail and service
Posted bywdwrighton 9/21/2009
Living in Washington, DC and planning our wedding in San Antonio we knew we needed a hands on team and found that at the French Connection with Tracy and her team. Tracy and her team took the time to talk to us about our vision for our wedding and then took off making it happen. We used her services for flowers, music and make-up and was SO impressed by their professionalism and desire to make our day wonderful. The DJ understood that we had a mix of generations and wanted music to cover all generations but to remain an elegant event for all. Without fail he did that. The florist carefully asked me about my likes and dislikes, what I envisioned and then worked with me every step of the way. In the end, his work was impressive and still talked about today by people who attended asking me WHO did my flowers. And finally, her make-up artist was very talented and patient as she worked with me to get every hair perfect. She did a fantastic job! Our wedding was incredible and it was in large part to Tracy and her team. Thanks for our memories!
